Clear ownership
Vibe-Holdings Group is independently owned and led by Rossi Fleming. Clear leadership and contact routes help customers know who is responsible for the business.
Safety & security
Building trust into Vibe-Holdings Group
We aim to protect our customers, products and business operations through clear ownership, careful access control, secure services and responsible handling of information.
Account protection
Administrative access is protected with staff credentials and additional authentication. Access is limited to the people who need it to operate the service.
Secure payments
Payment activity is handled through connected payment providers. We do not ask customers to send full card details through ordinary contact forms or email.
Data minimisation
We aim to collect only the information needed to provide products, respond to enquiries and manage customer accounts.
Operational monitoring
We review service activity, billing requests and system status so issues can be identified and handled quickly.
Responsible communication
We will never ask for passwords, authentication codes or complete payment-card details through an unsolicited message.
Important: Security is an ongoing process. We do not claim that any online service is completely risk-free, and specific controls may vary by product. If you believe there is a security issue, contact support@vibe-holdings.co.uk with the relevant details and do not include passwords or secret codes.